AI operations for healthcare organizations

Healthcare operations, handled.

Meridian's AI agents work your denied claims, appeals, and back-office workflows around the clock โ€” and your team approves every action with one tap in Microsoft Teams.

HIPAA-ready Human approves every action Live in weeks, not quarters
The value

Stop leaving revenue and margin on the table

Healthcare back offices run on overstretched staff, aging claim backlogs, and manual workflows between disconnected systems. Meridian puts AI agents on that work โ€” continuously, accurately, and under your control.

Every denied claim

Worked, not written off

Agents analyze each denial, draft a payer-specific appeal, and route it for one-click approval โ€” same day, not weeks later.

Hours back, daily

Staff freed from the queue

Intake, scheduling, credentialing, AR follow-up, and reporting run as agent workstreams. Your team supervises instead of keying.

Full visibility

ROI you can point to

Every action is logged with cost and impact. Monthly value reports show denial lift and hours saved โ€” per location, per organization.

How it works

Agents that work. Humans that decide.

1

Connect your systems

Meridian plugs into your EHR and business tools through secure, read-oriented integrations. No rip-and-replace, no workflow upheaval.

2

Agents do the work

Trained agents monitor claims, records, and workflows โ€” analyzing denials, drafting appeals, and preparing work across 18 operational workstreams.

3

You approve in Teams

Every action lands as an Adaptive Card in Microsoft Teams. Approve or reject with one tap โ€” and get a ready-to-file packet your staff can hand off immediately.

The platform

One platform for the whole back office

๐Ÿ’ฐ

Revenue cycle automation

Denial analysis, appeal drafting, and AR follow-up โ€” with payer-specific logic and audit-ready documentation on every claim.

โœ…

Human-in-the-loop controls

No agent action executes without a human approval. Every decision is signed, logged, and attributable, with tangible artifacts for handoff.

๐Ÿ”—

EHR & tool integrations

A pluggable adapter framework connects your EHR, finance, HR, and CRM systems โ€” added without disrupting how your teams work today.

๐Ÿงฉ

18 operational workstreams

RCM, finance, HR, clinical documentation, scheduling, intake, marketing, and more โ€” each with a dedicated agent your team supervises.

๐Ÿ“Š

Portfolio-grade reporting

Per-organization dashboards and monthly value reports quantify denial lift, recovered revenue, and hours returned โ€” built for operators and owners alike.

๐Ÿ”’

Isolation by design

Each organization's data is cryptographically separated with its own encryption keys. What's yours stays yours โ€” provably.

Security & compliance

Built for healthcare from day one

Meridian runs on enterprise-grade cloud infrastructure with healthcare compliance as a design constraint, not an afterthought.

Zero AI data retention

Model calls are configured so prompts and patient data are not retained by AI providers.

Encryption everywhere

Data is encrypted in transit and at rest, with double infrastructure encryption on storage and customer-managed keys per organization.

Private networking

Internal traffic stays on private endpoints. Public access to data services is disabled by policy.

Complete audit trail

Every agent action, approval, and artifact is logged โ€” who, what, when, and why โ€” for audit and review.

Role-based access

Microsoft Entra ID sign-in with MFA, portfolio-level roles, and least-privilege access throughout.

Resilient by default

Geo-redundant storage with point-in-time recovery keeps operations running through infrastructure failures.

See what your back office looks like with Meridian

We're onboarding a limited group of founding healthcare customers. Get a live walkthrough with your own workflows in days.

Explore the platform
Founding customer program โ€” priority onboarding and pricing for early partners.